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. The unique Project involves networking of all the 1,55,000 post offices spread across the country rolling out Core Banking Solution for Post Office Saving Bank, Insurance Solution for Postal Life Insurance and will enable track and trace of all accountable mails in the country. The IT Modernization Project commenced in 2012 and is expected to be operational by 2015. It covers eight segments which are under various stages of implementation and . A dedicated Data Centre is already in place.
It will enable the Post Office Saving Bank customers to undertake anytime anywhere banking through a network of ATMs.CBS has been rolled out in 38 pilot Post Offices and is expected to be rolled out in all departmental Post Offices by 2015. The Project will IT enable the Branch Post Offices with a bio-metric hand held device, which is enabled, printer and solar power to charge battery.
The Country
These machines have a number of security features, like generation of 2D barcodes to assist traceable evidence of postage. These machines will improve the efficiency of the post offices by faster franking of articles and also help in having a ready data base of customers in an electronic form.
complaint Citizen’s Charter laying down the service delivery norms of various postal products and services.A monitoring mechanism to ensure the quality of services and prompt of public grievances is in place at all levels. It is also operating the Central Public Grievance and Monitoring System (CPGRAMS) to handle complaints.
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encouraged among the rural population.